Kermi Appliance Repair Service
Specialist repairs using genuine Kermi spare parts
Heating
Gas Safe registered engineers for Kermi panel radiator, convector, heating panel, electric radiator towel rail and radiator towel warmer. Fault diagnosis, part replacement and annual servicing across West Midlands.
No hot water or heating?
Kermi heating breakdowns repaired fast by Gas Safe engineers. Available seven days a week across West Midlands.
Heating
Professional Kermi heating panel and electric radiator towel rail repair service in Solihull. Certified technicians with genuine spare parts and a written warranty.
No hot water or heating?
Kermi heating breakdowns repaired fast by Gas Safe engineers. Available seven days a week across West Midlands.
Heating
Professional Kermi radiator towel warmer repair service in Solihull. Certified technicians with genuine spare parts and a written warranty.
No hot water or heating?
Kermi heating breakdowns repaired fast by Gas Safe engineers. Available seven days a week across West Midlands.
Renewable Energy
MCS-accredited installation and repair for Kermi air source heat pump, hot water heat pump and water heat pump. Heat pump diagnostics, refrigerant handling and efficiency optimisation.
Heat pump underperforming?
Specialist Kermi renewable energy engineers. MCS-accredited service across West Midlands.
Renewable Energy
Professional Kermi water heat pump repair service in Solihull. Certified technicians with genuine spare parts and a written warranty.
Heat pump underperforming?
Specialist Kermi renewable energy engineers. MCS-accredited service across West Midlands.
Why Kermi Appliances Need Specialist Repair
Kermi appliances incorporate advanced proprietary systems that require certified engineers with brand-specific training to diagnose and repair correctly.
Kermi appliances use integrated electronic diagnostics. Our engineers connect directly to Kermi control boards using brand-specific tools to read fault codes and pinpoint issues accurately.
Every repair uses genuine Kermi spare parts sourced directly from authorised distributors. Original components ensure compatibility, performance and longevity — backed by a manufacturer warranty.
Kermi appliances must meet strict UK safety regulations. Our certified engineers follow Kermi service procedures and test every repair to BS EN standards before sign-off.
Many Kermi appliances feature Wi-Fi connectivity and smart home integration. Our engineers can diagnose firmware issues, reset connectivity modules and restore remote control functionality.
Common Kermi Error Codes
What does the Al022 error mean on a Kermi x-change dynamic heat pump?
The Al022 error indicates a controller memory error (EEPROM alarm). There are errors in the non-volatile memory of the controller. This error requires professional intervention. Contact a qualified technician as the controller may need to be replaced.
What does the Al004 error mean on a Kermi x-change dynamic heat pump?
The Al004 error indicates a fan overload condition. This may be caused by power supply issues, winding short circuit, or impeller blockage. Check for obstructions blocking the fan and remove debris if accessible. Perform a manual error reset. Contact a qualified technician if the error persists.
What does the Al055 error mean on a Kermi x-change dynamic heat pump?
The Al055 error indicates that the circulation pump's fault signal indicates an overload condition. Check that all hydraulic valves are open. Clean the water filter. Ensure adequate cooling air supply to the pump. Perform a manual error reset.
What does the Al024 error mean on a Kermi x-change dynamic heat pump?
The Al024 error indicates that the motor has exceeded the maximum load duration. The compressor motor has been operating under overload conditions for too long. Contact a qualified technician for assessment as the compressor may require inspection.
What does the Al012 error mean on a Kermi x-change dynamic heat pump?
The Al012 error indicates that the heat source temperature (EQ temperature) is too low. Check for and remove any airflow obstructions around the outdoor unit. Perform a manual error reset. Contact a qualified technician to verify refrigerant quantity and expansion valve settings.
Frequently Asked Questions
Do I need planning permission to install a heat pump?
Air-source and brine-to-water heat pumps with collectors generally do not require planning permission, though you should note noise distance requirements to neighbouring properties. Water-to-water heat pumps require permits due to deep drilling and groundwater use, with regulations varying by region.
What are Kermi convectors used for?
Kermi convectors are ideal for rooms with large glass areas such as panorama windows, bay windows, or conservatories. With their high heat output in a low-profile design, they form an invisible heat protection shield and prevent cold air from spreading through the room.
How does dry cooling work with Kermi heat pump radiators?
Cold water from the reversed heat pump cycle flows through heat pump radiators with integrated fans. These extract room heat without condensation forming on the radiator surface. The x-flair radiators require thermostatic sensor heads with K settings for cooling operation.
Can I give my old Kermi radiators a modern look?
Yes, with Kermi upgrade sets you can give old steel panel radiators a modern and stylish appearance. Metal covers install without drilling, offering improved aesthetics and better thermal conductivity.
What is hydraulic balancing and why is it important?
Hydraulic balancing ensures each radiator receives precisely the amount of heating water needed for efficient, even heating throughout your home. Without proper balancing, radiators near the pump may receive too much water while those further away receive too little, causing uneven heating and wasted energy.
Areas We Cover in West Midlands
Kermi appliance repair service across the ten largest towns in the county
Other Arbonia Group Brands
Appliances from other brands in the same corporate group are also repaired
Book a Kermi Repair
Specialist Kermi engineers. No-obligation quote.