Acceptance of Terms
By accessing and using this website (https://www.appliance-repair-solihull.co.uk/), you agree to be bound by the terms set out in this Legal Notice, our Privacy Policy, and our Cookie Policy. If you do not agree with any of these terms, please do not use this website.
Website Operator
This website (https://www.appliance-repair-solihull.co.uk/) is operated as a lead generation platform connecting consumers with independent appliance repair professionals in Solihull and surrounding areas.
- Company: Cygnus Clients Connections SL
- Registered in: Principality of Andorra
- Tax ID (NRT): L-719606-R
- Registered Address: C. Prat de la Creu 59-65, ESC. D 3 PIS, AD500 Andorra la Vella, Andorra
- Email: [email protected]
Nature of Our Service
This website operates as a lead generation and referral platform. We connect consumers seeking appliance repair services with independent technicians and third-party repair companies.
Important:
- We do NOT employ technicians directly
- We do NOT perform repair services ourselves
- All repair work is carried out by independent professionals or third-party companies
- Each service provider operates independently and is solely responsible for the quality of their work
Relationship with Service Providers
The technicians and repair companies accessible through this platform are independent contractors, not employees, agents, or representatives of this website. We act solely as an intermediary to facilitate contact between consumers and service providers.
Each service provider:
- Operates under their own business registration and insurance
- Sets their own prices, terms, and conditions
- Is solely responsible for the services they provide
- Handles their own warranties and guarantees
Disclaimer of Liability
As a lead generation platform, we expressly disclaim any liability for:
- The quality, safety, or legality of services provided by third-party technicians
- The accuracy of information provided by service providers
- Any damage to property or appliances resulting from repair work
- Any personal injury arising from services rendered by third parties
- Delays, cancellations, or failures to complete repair work
- Disputes between consumers and service providers
- The qualifications, certifications, or insurance status of service providers
Consumers are advised to verify the credentials, insurance, and references of any service provider before engaging their services.
No Warranties
We make no representations or warranties regarding:
- The availability of service providers in your area
- The suitability of any service provider for your specific needs
- The outcome of any repair service
- The accuracy or completeness of information on this website
Any warranties or guarantees on repair work are provided solely by the individual service provider and are subject to their own terms and conditions.
Trademark Notice
This website is an independent platform and is NOT affiliated with, endorsed by, or authorised by any of the appliance manufacturers whose brand names may appear on this website.
Brand names and trademarks mentioned on this website are used for identification purposes only, in accordance with:
- The Trade Marks Act 1994 (UK)
- Regulation (EU) 2017/1001 on the European Union trade mark
The use of these brand names does not imply any affiliation, sponsorship, authorisation, or endorsement by the respective trademark holders. All trademarks and registered trademarks are the property of their respective owners.
Service Terminology
When terms such as "authorised", "certified", or "specialist" appear on this website, they refer to the independent service providers' own claims and qualifications. These terms do NOT indicate:
- Authorisation or certification from any appliance manufacturer
- Endorsement by this platform
- Any guarantee of quality or competence by this website
For manufacturer-authorised repairs, please contact the respective brand directly.
Consumer Responsibility
By using this platform, you acknowledge and agree that:
- You are responsible for independently verifying the credentials of any service provider
- You should obtain written quotes and terms before authorising any work
- Any contract for services is between you and the service provider directly
- You should ensure the service provider has appropriate insurance coverage
- You should retain copies of all receipts, warranties, and correspondence
Intellectual Property
Unless otherwise stated, we own the intellectual property rights for all original content on this website. All intellectual property rights are reserved.
You may view and/or print pages from the website for your own personal use subject to restrictions set in these terms and conditions.
You must not:
- Republish material from this website
- Sell, rent, or sub-license material from the website
- Reproduce, duplicate, or copy material from this website for commercial purposes
- Redistribute content from this website, except for content specifically made available for redistribution
External Links
This website may contain links to external websites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies or content.
Limitation of Liability
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Our total liability to you for any claims arising from the use of this platform shall not exceed the amount you have paid to us (if any) for using our services.
Nothing in this disclaimer will:
- Limit or exclude liability for death or personal injury resulting from negligence
- Limit or exclude liability for fraud or fraudulent misrepresentation
- Limit any liabilities in any way that is not permitted under applicable law
- Exclude any liabilities that may not be excluded under applicable law
Indemnification
You agree to indemnify and hold harmless this website and its operators from any claims, damages, losses, or expenses arising from your use of the platform or any services obtained through it.
Governing Law
This Legal Notice shall be governed by and construed in accordance with the laws of the Principality of Andorra. However, if you are a consumer resident in the United Kingdom, you will benefit from any mandatory provisions of UK consumer protection law. Any disputes may be submitted to the competent courts of Andorra, without prejudice to your right as a UK consumer to bring proceedings in the courts of your country of residence.
Contact Us
If you have any questions about this Legal Notice, please contact us:
- Email: [email protected]
- Registered Address: C. Prat de la Creu 59-65, ESC. D 3 PIS, AD500 Andorra la Vella, Andorra
Last updated: December 2025