Candy Appliance Repair Service
Specialist repairs using genuine Candy spare parts


Laundry
Certified repair for Candy washing machine and tumble dryer. Drum, motor and control board faults resolved at home with genuine spare parts.
Washing machine not draining?
Most Candy laundry faults are repaired in a single visit. Get a free, no-obligation quote today.

Cooling
Same-day response for urgent Candy fridge breakdowns. Compressor, thermostat and sealed system repairs across West Midlands.
Fridge not cooling? Every minute counts.
Emergency Candy cooling repairs available today. Call now to save your food.


Cooking
Expert diagnostics for all Candy oven, cooker, hob, microwave and warming drawer. Heating elements, thermostats, igniters and control boards repaired on site.
Oven not heating evenly?
Certified Candy kitchen engineers across Solihull. Book a repair and get cooking again.


Cooking
Professional Candy hob and microwave repair service in Solihull. Certified technicians with genuine spare parts and a written warranty.
Oven not heating evenly?
Certified Candy kitchen engineers across Solihull. Book a repair and get cooking again.

Cooking
Professional Candy warming drawer repair service in Solihull. Certified technicians with genuine spare parts and a written warranty.
Oven not heating evenly?
Certified Candy kitchen engineers across Solihull. Book a repair and get cooking again.


Cleaning & Extraction
Candy dishwasher and cooker hood repairs. Pump, spray arm, drainage and motor faults fixed at your home with genuine parts.
Dishwasher showing an error code?
No call-out charge when the repair goes ahead. Genuine Candy parts and a written warranty included.

Heating
Gas Safe registered engineers for Candy hot water cylinder. Fault diagnosis, part replacement and annual servicing across West Midlands.
No hot water or heating?
Candy heating breakdowns repaired fast by Gas Safe engineers. Available seven days a week across West Midlands.

Climate Control
F-Gas certified engineers for Candy air conditioning. Installation, fault diagnosis and refrigerant handling across West Midlands.
Air conditioning not cooling?
Candy climate control repairs by certified engineers. Same-day response available across West Midlands.

Premium Appliances
Specialist repairs for Candy wine cooler. Precision components and brand-specific diagnostics for high-end appliances.
Premium appliance? Premium service.
Specialist Candy premium appliance repairs. Treated with the care your appliance deserves.
Why Candy Appliances Need Specialist Repair
Candy appliances incorporate advanced proprietary systems that require certified engineers with brand-specific training to diagnose and repair correctly.
Candy appliances use integrated electronic diagnostics. Our engineers connect directly to Candy control boards using brand-specific tools to read fault codes and pinpoint issues accurately.
Every repair uses genuine Candy spare parts sourced directly from authorised distributors. Original components ensure compatibility, performance and longevity — backed by a manufacturer warranty.
Candy appliances must meet strict UK safety regulations. Our certified engineers follow Candy service procedures and test every repair to BS EN standards before sign-off.
Many Candy appliances feature Wi-Fi connectivity and smart home integration. Our engineers can diagnose firmware issues, reset connectivity modules and restore remote control functionality.
Common Candy Error Codes
What does error E17 mean on a Candy washing machine?
Error E17 on a Candy washing machine indicates a tachometer signal error. The drum may spin at incorrect speeds. Contact a specialist technician to test and replace the tachometer and check motor connections.
What does error ER40 mean on a Candy induction hob?
Error ER40 on a Candy induction hob indicates a hardware overheating error. Allow the hob to cool and check the cooling fan is functioning. Contact a specialist technician if the error persists.
What does error E9 mean on a Candy dishwasher?
Error E9 on a Candy dishwasher indicates a turbidity sensor error. The sensor measuring water cleanliness is faulty. Clean around the sensor area. If the error persists, contact a specialist technician.
What does error E07 mean on a Candy tumble dryer?
Error E07 on a Candy tumble dryer indicates a clogged filter or restricted airflow. Remove and thoroughly clean the lint filter. Check the condenser unit is clean. Ensure external vents are not blocked. If the error persists, contact a specialist technician.
What does error E12 mean on a Candy tumble dryer?
Error E12 on a Candy tumble dryer indicates a condensate pressure switch error. Check for blockages in the drainage system and air trap. If clear, contact a specialist technician to test the pressure switch.
Frequently Asked Questions
What temperature should I set my Candy fridge freezer to?
Set the fridge compartment to 4C and the freezer compartment to -18C for optimal food storage and safety.
Can I put hot food in my Candy fridge?
Allow hot food to cool to room temperature before placing it in the fridge. Putting very hot food directly into the fridge raises the internal temperature, which can affect other stored food and cause bacteria to grow. Once food has cooled, store it in a sealed container.
How do I clean the condenser unit on my Candy tumble dryer?
Remove the kickplate at the bottom of the dryer, turn the locking levers anticlockwise, and pull out the condenser unit. Rinse it under running water to remove dust and fluff, allow it to dry completely, then reinstall by pushing firmly into place and turning the levers clockwise.
How do I remove stubborn stains from my Candy induction hob?
For burnt-on food, use a plastic scraper or spatula at a 45-60 degree angle to carefully remove the residue. For stubborn marks, sprinkle baking soda over the surface, spray with vinegar, let sit for 5-10 minutes, then wipe clean with a damp cloth.
Which dishwasher cycle should I use for everyday dishes?
The automatic cycle is ideal for everyday use, adjusting temperature between 45C and 65C based on soil level. For heavily soiled pots and pans, use the intensive cycle which reaches up to 70C. For lightly soiled items or to save energy, use the Eco programme.
Areas We Cover in West Midlands
Candy appliance repair service across the ten largest towns in the county
Other Haier Group Brands
Appliances from other brands in the same corporate group are also repaired
Book a Candy Repair
Specialist Candy engineers. No-obligation quote.